FAQ

Please read through the frequently asked questions, as you will probably find the answers to most of your inquiries about Writer-Elite.com’s online custom essay procedures, offerings, and policies.

1. How Do You Price Orders?

Pricing is differentiated based upon the nature of the order and the deadline. We do not have the cheap essay price that many inferior services have. We do have reasonable pricing reflecting the quality of services provided, which is guaranteed by the professional writers. You can certainly buy writing services from other places, but you will never get what we offer!

2. What If I Want Changes In The Final Product?

We are the best essay service because we do our best to make customers happy. When you purchase essay writing from us, you can rely on a number of guaranties, including a Free Revision Guarantee; meaning you can ask for a free revision within 48 hours after the deadline.

3. How May I Communicate With My Writer Directly?

This is a unique feature of Writer-Elite.com. Once a writer has been selected and assigned, a messaging system is set on your personal account page. Here you may upload information for the writer, ask the writer about the details of the paper, and answer any questions that the writer may have for you. We believe that regular communication between the two of you results in a final product which you will be fully satisfied with. You may also contact our customer support department through your account page – 24/7! Or you can just call us.

4. Who Are Your Writers?

All of our writers have graduate degrees from English-speaking universities. They go through a rigorous employment process that involves submission of degrees and transcripts, a lengthy examination that covers scholarly writing skills, and the production of an original piece of research writing that we assign. This process allows us to maintain full quality control of the writers’ activity. Once an order is placed, it is analyzed for type, schooling level, specific instructions, and any other information the customer has provided (e.g., deadline). We then locate the writer who is qualified to produce particular writing and assign the order. You can always inquire about the information about the specific qualifications of your writer, and we are happy to provide them. If your order is for extremely complex work (e.g., thesis or dissertation) or if the topic or type is quite rare, please, contact our support department to be certain that we have a writer who can start immediately. We do not want to waste our customers’ time and will be completely honest with you regarding your order and our ability to produce it. When you buy custom essay writing from us, you have full control of your order and the process in general.

5. How Do I Get My Order When It Is Finished?

When you buy custom essay writing from us, you will get a personal order/account page on our site. You use this page for confidential communication with your writer, to contact our support department, and upload information for your writer. When your order is completed, you will receive an e-mail notification and will see a new file uploaded into the personal membership area (please be certain that you have provided a valid email address in the ordering process). Once your order is ready for download, you can find it in your personal profile in the “Completed Orders” section. If you want any changes, use the tab for revision requests, and tell your writer what you want to be changed.

6. Do You Guarantee No Plagiarism?

We take plagiarism issues very seriously and will never allow it in our professional writing company. We rely on professional and effective plagiarism-detection software that is available to find the slightest signs of plagiarism, and we will never send a plagiarized paper to a customer. Any writer engaging in an attempt to plagiarize is immediately terminated, and the order will be re-written by another writer. Fortunately, we have never had to terminate a writer for plagiarism.

7. What Is Your Main Service?

We are in the essay writing online industry. Students buy custom products of the following types: essays, research papers, projects, presentations, case studies, reviews, analyses, assistance with theses, dissertations, etc. To accomplish this, we employ writers with graduate degrees from quality institutions, and they work in their degree areas to provide original and customized writing to our customers.

8. I know about the revision policy, but I realized that changes are needed after placing the order. So, I cannot apply for a free revision, but really need the writer’s help. How can I get assistance?

If your request for a free revision is sent too late, you can choose the “Revision” assignment type and place a new order either for the same writer or a new one.

9. Is it possible to communicate with the assigned writers?

You can use the messaging system to talk to the writers from the customer’s account. In case the writer does not respond or the issue is extremely urgent, you can get in touch with a representative of our customer support online.

10. What shall I do to download my completed paper?

Get to your personal profile and download the paper from there. Find the section Orders and then use the Files tab. You will be notified with an email that the order is completed so that you did not waste any minute. Just use a link from your email to start downloading.

11. I have an online test. Can you help me with it?

One of the options we offer is passing online tests and exams. Just place an order, selecting the type “Online Exam” and give all the required details together with the necessary materials, files, lectures, and books, if needed. The writer will use all those materials for preparation. The description should cover all the details: duration, number of questions, time, date, and so on. Specification of all the requirements is important as the writer needs to get ready and then log into the website and pass the test.

12. Can I order a coding task?

Our company has a team of writers, not programmers. So, we do not process any assignments related to programming, coding, or the development of applications.

13. How are notifications sent?

Any changes or actions in the customer’s account with the order are accompanied by automatic emails. Moreover, it is possible to get notifications via system messages, text messages, and phone calls.

14. Will I see that the order has a writer assigned?

You can check on all the details in the customer’s account. The status of the order will change for “Payment Verification” if the payment does not go through. If that happens, you are supposed to click on the button “Pay now” and make a required payment or you just send the company a receipt if you have already paid. When the writer is assigned to the order, it gets the status “Processing.” You can download the assignment when you see that the status of the order is “Sent / Completed.”

15. When can I get access to my paper?

You get the completed order after the set deadline expires. After the verification of payment, the countdown starts. You can calculate when the paper will be available to you as the urgency of the order implies that you will receive the paper exactly in the number of hours you choose. For instance, the urgency of 1 day means that you will get the paper in 24 hours.

16. I find it difficult to place the order. What shall I do?

In case there are any issues with placing the order although you have filled all the necessary fields, you have to check on the attached files. If there is a problem with attaching the files, you can email all the files and we will attach them to the order. Do not forget to indicate the order ID in the email title.

17. Where do you upload my completed paper?

As soon as the deadline expires, the paper appears in the customer’s account. You can check on the list of Processing/Completed orders and opt for the order you need right now in the Files section.

18. I have tried to pay for the order, but I have experienced issues with that. How could you help me?

We do not process payments. So, all the payment issues should be addressed to the bank. We recommend using either another method of payment or another debit/credit card. One more option is to use either a different device or a different browser. If that does not help, you can contact our customer support directly and clarify the issues of your specific case.

19. In case the writer is quick and the order is completed earlier, will you send it to me?

We want our customers to be specific with deadlines. You set the deadline and we work accordingly. The urgency determines the salary of the assigned writer and editor and the overall price of the paper. So, the earlier provision requires an extra payment.

20. Can I get the completed assignment via email?

After the deadline expires, the paper gets available in your account and you can download it. Besides, there will be an email notification with a link for downloading the paper.

21. If I choose the top level of writing in the options for the order, shall I also pay for the option of a Preferred Writer?

If you choose the top level of writing, it means that the assignment of the paper to one of the writers will be done immediately after the payment is verified. One of the most experienced writers who are on the list of 30 top writers with expertise in the chosen subject area. Moreover, the customers get the paper associated with a detailed plagiarism report. However, if you want to get a specific writer assigned to your order, you will have to choose this service additionally. You will get several orders done by the same writer to keep the same style of writing and you will also get the top writing service and the plagiarism report from the company.

22. The procedure of registration implies providing contact details, including the phone number. Why should I do that?

We do not insist on getting all of your personal details. You can share only your email with us, but we would like to note that the availability of the phone number can improve the efficiency of the communication and writing process as in some cases we may need some urgent clarifications.

23. Do you ensure the privacy of details? Do you share personal details with anybody?

Our Privacy Policy is very strict. We bear responsibility for the confidentiality of all the details and both our writers and our clients feel secure. We take measures to prevent all types of issues with non-disclosure. Our writers never know either the name or the gender of the customers. The customers do not know the names of the writers either.

24. How shall I place the order if I have an hour-long online test? Shall I check on the options of urgencies? Can you assist me?

It is much better to check on the availability of a specific writer before placing the order. Please get in touch with one of the Customer Care representatives to get assistance.

25. Is it possible to get the refund as bonus credits? Can they be used later on?

Let either one of the agents of the Financial Department (email essayissues@gmail.com) or Customer Care agents (using a phone number or Live Chat) that you need your money refunded. After the approval of the refund, you will find the bonus credits in your personal account immediately. You will have the option of using the credited bonus to place another order.

26. What is the urgency for the order and how is the paper given to me?

You choose the urgency and we always stick to the chosen deadline. You pay for the order according to the chosen timeframe. For example, if the chosen urgency is 2 days, you will get the assignment in 48 hours. The writer will finalize the paper and then upload it to the website. You get it from the website account after you get a notification via email. You can download the assignment from the account after you are notified about the completion.

27. How should I choose the type of assignment?

If you need assistance with choosing the assignment types, you can contact the representatives of live chat or email us with all the details of the order. We will provide the instructions after we have analyzed the specifications you have sent. You will get a piece of advice from us on the type of papers you need.

28. Do you give any guarantee of quality if you write my papers? Can I be sure that my grades will be high?

You do understand for sure that we cannot promise that your grade will be A+. What we can guarantee is the level of writing and our conscientious attitude to work. You can be sure in the proper writing as our experts hold Ph.D. and Master’s degrees in a wide scope of subject areas. We have so many satisfied customers and so much experience that we are sure that our work will be a great solution for you.

29. Is there any option of getting the paper earlier than the moment of deadline expiration?

We have developed a strict delivery policy. You will get the assigned paper by the deadline requested in the order. Still, earlier delivery is possible if you cover the price difference with compensation. If you face some emergency and you need the paper earlier, you can get in touch with the Live Chat representative and we will assist you with placing a compensation order and evaluating its price.

30. Who will complete my assignment?

We have a team of experienced writers who complete the tasks in all fields of study. All of them are professors and teachers with profound knowledge and experience.

31. In case some changes are needed, can I request a revision?

If you see that some of the instructions are not met and the custom essay has certain flaws, you can use a chance to request for a revision if not more than 48 hours passed after the paper delivery. The only requirement to this is to keep to the initial set of guidelines and instructions without any changes. All new specifications are added, the writer will be able to assist you only if a compensation order is placed.

32. Are high grades guaranteed?

We cannot predict the judgments of your professors. We never say state the grades for our papers are guaranteed. Still, what we guarantee is originality, high quality, and an option of free revisions.